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A ticket nobody has triaged is New",[1267,1294,1295,1300],{},[1282,1296,1297],{},[1206,1298,1299],{},"Triaged",[1282,1301,1302],{},[1230,1303,1304],{},"triaged",[1267,1306,1307,1312],{},[1282,1308,1309],{},[1206,1310,1311],{},"In progress",[1282,1313,1314],{},[1230,1315,1316],{},"in_progress",[1267,1318,1319,1324],{},[1282,1320,1321],{},[1206,1322,1323],{},"Blocked",[1282,1325,1326],{},[1230,1327,1328],{},"blocked",[1267,1330,1331,1336],{},[1282,1332,1333],{},[1206,1334,1335],{},"Done",[1282,1337,1338,1341,1342],{},[1230,1339,1340],{},"resolved",", ",[1230,1343,1344],{},"closed",[1203,1346,1347,1348,1351,1352,1355,1356,1359],{},"Done is hidden by default: ",[1206,1349,1350],{},"Show done (N)"," in the toolbar reveals it. ",[1206,1353,1354],{},"Ignored"," tickets are not work in New, so they sit in a collapsed ",[1206,1357,1358],{},"Ignored (N)"," trail under the columns.",[1203,1361,1362],{},"Each column heading shows its count. Picking a card opens the ticket page beside the board.",[1254,1364,1366],{"id":1365},"list","List",[1203,1368,1369],{},"The list column holds the tickets, the ticket page fills the right. The column resizes by its edge. The picked row scrolls into view.",[1203,1371,1372,1373,1376,1377,1380,1381,1384,1385,1388],{},"Each row shows a status dot, the title, a status tag, the kind, how long ago it was last touched (",[1230,1374,1375],{},"updated_at",", or ",[1230,1378,1379],{},"last_seen_at"," when the platform has no update time), ",[1206,1382,1383],{},"N times"," when it recurred, and ",[1206,1386,1387],{},"Waiting on you"," when the ticket carries the founder-wait label.",[1254,1390,1392],{"id":1391},"similar-tickets-fold","Similar tickets fold",[1203,1394,1395,1396,1399,1400,1403,1404,1407],{},"Tickets that are the same item said twice show as one card with a ",[1206,1397,1398],{},"N similar"," disclosure. Two tickets stack when they have the same status ",[1206,1401,1402],{},"and"," the same title after the app lowercases it and removes a leading ",[1230,1405,1406],{},"[tag]"," and any UUID. Stacks only form inside one column, the newest ticket is the card, and a stack that holds the picked ticket stays open. Wording that still differs stays separate.",[1239,1409,1411],{"id":1410},"search-and-filters","Search and filters",[1261,1413,1414,1424],{},[1264,1415,1416],{},[1267,1417,1418,1421],{},[1270,1419,1420],{},"Control",[1270,1422,1423],{},"Behavior",[1277,1425,1426,1444,1463,1475],{},[1267,1427,1428,1433],{},[1282,1429,1430],{},[1206,1431,1432],{},"Search tickets",[1282,1434,1435,1436,1439,1440,1443],{},"Typing narrows the rows already loaded at once (title, UUID and labels). ",[1206,1437,1438],{},"Enter"," asks the platform for the pages of what you typed. ",[1206,1441,1442],{},"Esc"," clears it and reloads",[1267,1445,1446,1452],{},[1282,1447,1448,1451],{},[1206,1449,1450],{},"Filters"," (List only)",[1282,1453,1454,1455,1458,1459,1462],{},"Status: ",[1206,1456,1457],{},"All",", Open, Triaged, In progress, Blocked, Resolved, Closed, Ignored. The Board shows a ",[1206,1460,1461],{},"Show every status"," link instead when a status is chosen",[1267,1464,1465,1470],{},[1282,1466,1467],{},[1206,1468,1469],{},"Priority",[1282,1471,1472,1474],{},[1206,1473,1457],{},", Urgent, High, Normal, Later",[1267,1476,1477,1482],{},[1282,1478,1479],{},[1206,1480,1481],{},"Owner",[1282,1483,1484,1341,1487,1490,1491],{},[1206,1485,1486],{},"Anyone",[1206,1488,1489],{},"Mine"," (disabled without a signed-in user), ",[1206,1492,1493],{},"Unassigned",[1203,1495,1496,1497,1500,1501,1341,1504,1507,1508,1341,1511,1507,1514,1341,1517,1507,1520,1523,1524,1341,1527,1341,1530,1533,1534,1537],{},"Choosing a filter drops the rows in hand and reads the new set from the platform. The platform's priority names map to words: ",[1230,1498,1499],{},"page"," is ",[1206,1502,1503],{},"Urgent",[1230,1505,1506],{},"priority"," ",[1206,1509,1510],{},"High",[1230,1512,1513],{},"routine",[1206,1515,1516],{},"Normal",[1230,1518,1519],{},"deferred",[1206,1521,1522],{},"Later",". The aliases ",[1230,1525,1526],{},"urgent",[1230,1528,1529],{},"high",[1230,1531,1532],{},"medium"," and ",[1230,1535,1536],{},"low"," fold onto the same words. Severity reads as Critical, Major, High, Medium, Minor or Low.",[1203,1539,1540],{},"Filters that are empty are not sent. The call carries only what you chose.",[1254,1542,1544],{"id":1543},"paging","Paging",[1203,1546,1547,1548,1551,1552,1376,1555,1558],{},"The platform returns a page at a time (50 rows by default). ",[1206,1549,1550],{},"Load more tickets"," (under the list, or in the Board toolbar) follows the platform's cursor and appends. The subtitle reads ",[1206,1553,1554],{},"N matching",[1206,1556,1557],{},"N of M matching"," when the platform reports a total larger than what is loaded. A read counts as fresh for 30 seconds: reopening the section inside that window does not call the platform again; the reload button does.",[1254,1560,1562],{"id":1561},"older-platforms","Older platforms",[1203,1564,1565,1566,1533,1569,1572,1573,1576],{},"A platform that predates the newer filter fields rejects them. The app then drops those fields, falls back to ",[1230,1567,1568],{},"limit",[1230,1570,1571],{},"offset",", and applies your filters to the rows already loaded instead. When that happens and you chose a status, priority or owner, the filter bar says ",[1206,1574,1575],{},"Showing the tickets already loaded."," Owner filters cannot be applied locally (a row carries no assignee), so on such a platform they narrow nothing until the platform supports them.",[1203,1578,1579],{},"If a page is larger than the platform sends at once, the app asks again with half the page.",[1239,1581,1583],{"id":1582},"the-ticket-page","The ticket page",[1203,1585,1586],{},"Picking a ticket shows what the row already had straight away and the full ticket as soon as it is read.",[1261,1588,1589,1599],{},[1264,1590,1591],{},[1267,1592,1593,1596],{},[1270,1594,1595],{},"Part",[1270,1597,1598],{},"Content",[1277,1600,1601,1612,1626,1636,1649,1659,1672,1682,1692],{},[1267,1602,1603,1606],{},[1282,1604,1605],{},"Header line",[1282,1607,1608,1609,1611],{},"Status, priority, severity and kind, ",[1206,1610,1387],{}," when the founder-wait label is set, and when it was last seen",[1267,1613,1614,1617],{},[1282,1615,1616],{},"Dates",[1282,1618,1619,1533,1622,1625],{},[1206,1620,1621],{},"Opened",[1206,1623,1624],{},"Last seen",", in your local time",[1267,1627,1628,1633],{},[1282,1629,1630],{},[1206,1631,1632],{},"Labels (N)",[1282,1634,1635],{},"Collapsed; the founder-wait label is shown as a tag instead",[1267,1637,1638,1646],{},[1282,1639,1640,1533,1643],{},[1206,1641,1642],{},"Impact",[1206,1644,1645],{},"Required to unblock",[1282,1647,1648],{},"Lifted out of the description when it has a paragraph that starts with those words (or a heading of the same name), so you read them first",[1267,1650,1651,1656],{},[1282,1652,1653],{},[1206,1654,1655],{},"Full report",[1282,1657,1658],{},"The rest of the description, collapsed when Impact or Required to unblock was lifted out; shown in full otherwise",[1267,1660,1661,1666],{},[1282,1662,1663],{},[1206,1664,1665],{},"Coding spec",[1282,1667,1245,1668,1671],{},[1230,1669,1670],{},"## Coding spec"," section of the body, collapsed",[1267,1673,1674,1679],{},[1282,1675,1676],{},[1206,1677,1678],{},"What led here",[1282,1680,1681],{},"Links and events. See below",[1267,1683,1684,1689],{},[1282,1685,1686],{},[1206,1687,1688],{},"What it produced",[1282,1690,1691],{},"Plans and runs. See below",[1267,1693,1694,1697],{},[1282,1695,1696],{},"Buttons",[1282,1698,1699,1341,1702],{},[1206,1700,1701],{},"Copy Ticket ID",[1206,1703,1704],{},"Open on the web",[1254,1706,1678],{"id":1707},"what-led-here",[1203,1709,1710,1711,1713],{},"The links ",[1230,1712,1236],{}," returns plus the ticket's events, newest first.",[1715,1716,1717,1724,1733,1740],"ul",{},[1718,1719,1720,1723],"li",{},[1206,1721,1722],{},"Search link notes"," matches the note text on a link, not the UUID it points at.",[1718,1725,1726,1533,1729,1732],{},[1206,1727,1728],{},"Link kind",[1206,1730,1731],{},"Target type"," are built from what the links in hand carry. A ticket with no link of a kind does not offer it.",[1718,1734,1735,1736,1739],{},"A link to another ",[1206,1737,1738],{},"ticket"," opens that ticket in the section, so you can walk the chain. A link to anything else is a reference, not a button. Its badge shows the target's status only when that ticket is in the loaded rows; otherwise it reads idle rather than a guess.",[1718,1741,1742,1743,1746],{},"Events show what happened, who did it (",[1230,1744,1745],{},"system"," when the platform does not say) and when.",[1203,1748,1749],{},"Your choices on this column stay when you pick another ticket, so the same kind filter reads the next ticket of a chain.",[1254,1751,1688],{"id":1752},"what-it-produced",[1203,1754,1755],{},"The plans written for the ticket and the runs those plans started, in the same state vocabulary as the rest of the app.",[1715,1757,1758,1767,1770],{},[1718,1759,1760,1533,1763,1766],{},[1206,1761,1762],{},"Plan status",[1206,1764,1765],{},"Run state"," narrow what is shown. They are views over the loaded ticket, not queries, and they also survive a change of ticket.",[1718,1768,1769],{},"A row can open a URL or show an age only when the platform's answer carries one; the app does not invent either.",[1718,1771,1772],{},"Right-click a row for its menu (copy id; open when a URL exists).",[1239,1774,1776],{"id":1775},"empty-and-error-states","Empty and error states",[1261,1778,1779,1789],{},[1264,1780,1781],{},[1267,1782,1783,1786],{},[1270,1784,1785],{},"You see",[1270,1787,1788],{},"Meaning",[1277,1790,1791,1801,1815,1825,1835,1845],{},[1267,1792,1793,1798],{},[1282,1794,1795],{},[1206,1796,1797],{},"Loading tickets…",[1282,1799,1800],{},"The first read is running",[1267,1802,1803,1808],{},[1282,1804,1805],{},[1206,1806,1807],{},"Couldn't load: …",[1282,1809,1810,1811,1814],{},"The first read failed. Rows already in hand stay when a later reload fails; the toolbar shows ",[1206,1812,1813],{},"Couldn't refresh"," with the reason on hover",[1267,1816,1817,1822],{},[1282,1818,1819],{},[1206,1820,1821],{},"No tickets match",[1282,1823,1824],{},"Widen the filters or clear the search",[1267,1826,1827,1832],{},[1282,1828,1829],{},[1206,1830,1831],{},"Pick a ticket",[1282,1833,1834],{},"Nothing selected. The pane lists what the page will show",[1267,1836,1837,1842],{},[1282,1838,1839],{},[1206,1840,1841],{},"Nothing led here",[1282,1843,1844],{},"The ticket carries no links and no events yet",[1267,1846,1847,1852],{},[1282,1848,1849],{},[1206,1850,1851],{},"Couldn't open the ticket: …",[1282,1853,1854,1856],{},[1230,1855,1236],{}," failed for the pick",[1858,1859,1860],"tip",{},[1203,1861,1862,1863,1867],{},"A decision about a ticket in ",[1218,1864,1866],{"href":1865},"/cockpit/overview-decisions-activity#founder-decisions","Decisions"," shows the same ticket with its timeline. Use the ticket page when you want the whole history, and the decision when you want to answer.",{"title":1869,"searchDepth":1870,"depth":1871,"links":1872},"",1,2,[1873,1879,1883,1887],{"id":1241,"depth":1871,"text":1242,"children":1874},[1875,1877,1878],{"id":1256,"depth":1876,"text":1252},3,{"id":1365,"depth":1876,"text":1366},{"id":1391,"depth":1876,"text":1392},{"id":1410,"depth":1871,"text":1411,"children":1880},[1881,1882],{"id":1543,"depth":1876,"text":1544},{"id":1561,"depth":1876,"text":1562},{"id":1582,"depth":1871,"text":1583,"children":1884},[1885,1886],{"id":1707,"depth":1876,"text":1678},{"id":1752,"depth":1876,"text":1688},{"id":1775,"depth":1871,"text":1776},"The Tickets section of Orkestia Cockpit — the board and the list, the filters, what led to a ticket and what it produced, and how the app copes with an older platform","md",null,{},{"icon":108},{"title":1061,"description":1888},"Dum5Mk05fLhS3DSeeGN2CDAP-gEVQr9DWr3Snz3SMI8",[1896,1898],{"title":1056,"path":1057,"stem":1058,"description":1897,"icon":1059,"children":-1},"The three Today views of Orkestia Cockpit — what \"Needs you\" counts, how to answer a decision, who a decision is addressed to, and how live updates and notifications work",{"title":1065,"path":1066,"stem":1067,"description":1899,"icon":147,"children":-1},"Build, check, save, run and schedule a workflow in Orkestia Cockpit — the steps and diagram views, blocks, the Test run, versions and drafts, past runs and the assistant panel",1794361945281]