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Pop-up or default-browser settings can stop the tab opening",[1218,1255,1256,1262,1269],{},[1236,1257,1258],{},[1259,1260,1261],"code",{},"sign-in timed out",[1236,1263,1264,1265,1268],{},"The browser never returned to ",[1259,1266,1267],{},"localhost"," within 5 minutes",[1236,1270,1271],{},"Sign in again and finish in the browser straight away",[1218,1273,1274,1279,1290],{},[1236,1275,1276],{},[1259,1277,1278],{},"port 5174 is in use (…)",[1236,1280,1281,1282,1285,1286,1289],{},"Both loopback ports the sign-in may use (",[1259,1283,1284],{},"5190",", then ",[1259,1287,1288],{},"5174",") are taken by other programs",[1236,1291,1292],{},"Close the program holding the port, or restart the computer, then retry",[1218,1294,1295,1300,1307],{},[1236,1296,1297],{},[1240,1298,1299],{},"Sign-in state mismatch — please try again.",[1236,1301,1302,1303,1306],{},"The ",[1259,1304,1305],{},"state"," in the browser's answer differs from the one this attempt created. A common cause is a sign-in tab left over from an earlier attempt",[1236,1308,1309],{},"Close old sign-in tabs and start again from the app. Do not reuse a browser tab from before",[1218,1311,1312,1317,1320],{},[1236,1313,1314],{},[1240,1315,1316],{},"The sign-in page returned no code.",[1236,1318,1319],{},"The hosted page ended without a code",[1236,1321,1322,1323,1326],{},"Start again. If it repeats, sign in on ",[1259,1324,1325],{},"app.orkestia.dev"," first to check the account itself works",[1218,1328,1329,1332,1343],{},[1236,1330,1331],{},"The hosted page's own error text (for example from a blocked or unconfirmed account)",[1236,1333,1334,1335,1338,1339,1342],{},"The page returned ",[1259,1336,1337],{},"error"," and ",[1259,1340,1341],{},"error_description","; the app shows the description",[1236,1344,1345],{},"Fix the account on the web, then retry",[1218,1347,1348,1351,1357],{},[1236,1349,1350],{},"The browser says the site cannot be reached after you signed in",[1236,1352,1353,1354],{},"A local firewall or security tool blocks ",[1259,1355,1356],{},"localhost:5190",[1236,1358,1359],{},"Allow loopback connections for the browser, then retry",[1361,1362,1363],"note",{},[1203,1364,1365,1366,1369,1370,1373],{},"The app listens on ",[1259,1367,1368],{},"127.0.0.1"," only, answers only the one callback path, and answers anything else with a 404. It shows ",[1240,1371,1372],{},"Signed in. You can close this tab and return to Orkestia Cockpit."," in the browser when the callback arrives.",[1375,1376,1378],"h3",{"id":1377},"signed-in-on-the-web-but-the-app-asks-again","Signed in on the web but the app asks again",[1203,1380,1381],{},"The app and the web keep separate sessions that share an account. Signing in on one does not sign you in on the other; the hosted page may skip the password if your browser session is still valid.",[1207,1383,1385],{"id":1384},"session-expired","Session expired",[1203,1387,1388,1391,1392,1395],{},[1240,1389,1390],{},"Your session expired. Sign in again."," means the platform ",[1251,1393,1394],{},"refused"," to renew your session: the refresh was rejected (a 4xx answer other than 429). It happens after a long absence, a password change or an account change on the platform.",[1203,1397,1398,1399,1402,1403,1406,1407,1412],{},"A network error or an unreachable platform does ",[1251,1400,1401],{},"not"," sign you out; the app keeps your session and retries. If you see ",[1259,1404,1405],{},"Couldn't refresh"," in the toolbar instead, see ",[1408,1409,1411],"a",{"href":1410},"#the-window-says-couldnt-refresh","The window says Couldn't refresh",".",[1203,1414,1415],{},"Sign in again. Your sidebar arrangement, selections and drafts stay (they are not tied to the session).",[1207,1417,1419],{"id":1418},"notifications-do-not-show","Notifications do not show",[1421,1422,1423,1464,1475,1485,1492,1499],"ol",{},[1424,1425,1426,1427,1430,1431,1434,1435],"li",{},"Choose ",[1251,1428,1429],{},"Send Test Notification"," (account menu, ⌘K, or ",[1251,1432,1433],{},"Help"," on macOS).\n",[1436,1437,1438,1452,1458],"ul",{},[1424,1439,1440,1443,1444,1447,1448,1451],{},[1240,1441,1442],{},"Test notification sent."," and nothing appeared: the system is blocking the app. On macOS allow ",[1251,1445,1446],{},"Orkestia Cockpit"," in ",[1251,1449,1450],{},"System Settings › Notifications",". On Windows and Linux check the system notification settings and focus modes.",[1424,1453,1454,1457],{},[1240,1455,1456],{},"Notifications are blocked: …",": the system refused outright. Allow the app, then try again.",[1424,1459,1460,1463],{},[1240,1461,1462],{},"Notifications only work in the desktop app.",": you opened the interface in a browser.",[1424,1465,1466,1467,1470,1471,1474],{},"Check ",[1251,1468,1469],{},"who the decision is for",". Only decisions ",[1251,1472,1473],{},"addressed to you"," notify. A decision for someone else shows in Decisions but never raises an alert.",[1424,1476,1466,1477,1480,1481,1484],{},[1251,1478,1479],{},"how many arrived at once",". Up to three new decisions each notify. More than three become one ",[1240,1482,1483],{},"N new decisions"," summary.",[1424,1486,1487,1488,1491],{},"The app announces each decision ",[1251,1489,1490],{},"once",". The list of announced decisions is part of the cache; if you cleared the cache, pending decisions can notify again.",[1424,1493,1494,1495,1498],{},"Closing the window keeps watching from the tray. ",[1251,1496,1497],{},"Quit Orkestia Cockpit"," stops it. Open the tray menu and check the app is still running.",[1424,1500,1501],{},"The Dock or taskbar badge counts decisions waiting on you plus chat mentions and direct messages. If the number looks wrong, press ⌘R (Ctrl+R) to refresh.",[1203,1503,1504],{},"On macOS notifications go through the system's notification center, so a notification for an app that was reinstalled or renamed can need the permission granted again.",[1207,1506,1508],{"id":1507},"updater-errors","Updater errors",[1212,1510,1511,1522],{},[1215,1512,1513],{},[1218,1514,1515,1517,1520],{},[1221,1516,1223],{},[1221,1518,1519],{},"Meaning",[1221,1521,1229],{},[1231,1523,1524,1547,1561,1574,1587,1598],{},[1218,1525,1526,1535,1538],{},[1236,1527,1528,1531,1532],{},[1240,1529,1530],{},"Couldn't check for updates"," with ",[1251,1533,1534],{},"Retry",[1236,1536,1537],{},"The background check failed (offline, the update store unreachable)",[1236,1539,1540,1542,1543,1546],{},[1251,1541,1534],{},", or ",[1251,1544,1545],{},"Later"," to hide it until a check succeeds",[1218,1548,1549,1555,1558],{},[1236,1550,1551,1554],{},[1240,1552,1553],{},"Could not check for updates: …"," dialog",[1236,1556,1557],{},"The same, from a check you started. The reason follows",[1236,1559,1560],{},"Retry later. If the reason names a signature, the download was not signed by the update key: do not install it, and report it",[1218,1562,1563,1568,1571],{},[1236,1564,1565],{},[1240,1566,1567],{},"Update didn't finish",[1236,1569,1570],{},"Download or install failed. The message is the updater's own",[1236,1572,1573],{},"Close it, retry from About, or install the latest installer from a fresh link",[1218,1575,1576,1581,1584],{},[1236,1577,1578],{},[1240,1579,1580],{},"No Updates Available",[1236,1582,1583],{},"You are on the latest version for your platform",[1236,1585,1586],{},"None",[1218,1588,1589,1592,1595],{},[1236,1590,1591],{},"No update shown on a Mac that the other platforms have",[1236,1593,1594],{},"The Mac build of that version is published separately and was not published yet",[1236,1596,1597],{},"Wait for it, or ask for a new installer",[1218,1599,1600,1603,1606],{},[1236,1601,1602],{},"Every installed copy stops finding updates at once",[1236,1604,1605],{},"The read link to the update store expired or was removed",[1236,1607,1608],{},"Install again from a new link. After that the app updates itself",[1203,1610,1611,1612,1614,1615,1618],{},"If a version you dismissed with ",[1251,1613,1545],{}," is the one you want, open ",[1251,1616,1617],{},"Settings › About › Check for Updates…",": a check you start always shows the sheet.",[1207,1620,1622],{"id":1621},"organization-mismatch","Organization mismatch",[1203,1624,1625,1626,1629,1630,1639,1647],{},"The organization name at the top of the sidebar can show a ",[1251,1627,1628],{},"⚠"," with the tooltip ",[1240,1631,1632,1633],{},"Workflows run in ",[1408,1634,1635,1636],{},", not ",[1637,1638],"b",{},[1408,1640,1641],{},[1637,1642,1643,1644],{},", and the menu has a line ",[1240,1645,1646],{},"⚠ Data shown comes from ",[1637,1648,1649,1653],{},[1240,1650,1651],{},[1408,1652],{},[1408,1654,1655],{},". It means the organization your window shows (B) and the organization the workflows actually ran in (A) differ, so the data on screen belongs to A.",[1637,1657,1658,1805,1813,1816,1826,1830,1837,1841,1891,1908],{},[1408,1659,1660,1709,1712,1716,1727,1730],{},[1212,1661,1662,1670],{},[1215,1663,1664],{},[1218,1665,1666,1668],{},[1221,1667,1226],{},[1221,1669,1229],{},[1231,1671,1672,1683,1695],{},[1218,1673,1674,1677],{},[1236,1675,1676],{},"The platform did not honour the organization you picked",[1236,1678,1679,1682],{},[1251,1680,1681],{},"Reload Organizations",", then pick the organization again",[1218,1684,1685,1692],{},[1236,1686,1687,1688,1691],{},"The platform has no per-window organization yet (",[1240,1689,1690],{},"Switching needs a platform update",")",[1236,1693,1694],{},"Work in your account's own organization; switch it on the web",[1218,1696,1697,1706],{},[1236,1698,1699,1705],{},[1240,1700,1701,1702],{},"The platform didn't move this window to ",[1703,1704,1412],"organization",{}," after a switch",[1236,1707,1708],{},"The app put your previous organization back. Retry once; if it repeats, sign out and in",[1203,1710,1711],{},"Until the warning is gone, treat decisions and runs in the window as belonging to the organization in the tooltip, not the name in the sidebar.",[1207,1713,1715],{"id":1714},"billing-outage","Billing outage",[1203,1717,1718,1719,1722,1723,1726],{},"A billing error must not trap someone who already pays, so the app opens the cockpit on any plan-check error that is not ",[1240,1720,1721],{},"No active subscription"," or ",[1240,1724,1725],{},"authentication required",". You may notice that Organization › cost shows an error while the rest works. It clears when the billing service is back.",[1203,1728,1729],{},"During onboarding (a new workspace):",[1212,1731,1732,1740],{},[1215,1733,1734],{},[1218,1735,1736,1738],{},[1221,1737,1223],{},[1221,1739,1229],{},[1231,1741,1742,1755,1768,1780,1792],{},[1218,1743,1744,1749],{},[1236,1745,1746],{},[1240,1747,1748],{},"No price is available for this plan yet.",[1236,1750,1751,1752],{},"The platform's catalog has no price for the plan. Try again later or write to ",[1259,1753,1754],{},"hello@orkestia.dev",[1218,1756,1757,1762],{},[1236,1758,1759],{},[1240,1760,1761],{},"Stripe didn't return an in-app payment form.",[1236,1763,1764,1765],{},"The checkout session came back without a form. Retry ",[1251,1766,1767],{},"Continue to payment",[1218,1769,1770,1773],{},[1236,1771,1772],{},"The payment form never appears",[1236,1774,1775,1776,1779],{},"The app only loads Stripe's own scripts and frames. A blocking extension, proxy or security tool in front of ",[1259,1777,1778],{},"js.stripe.com"," stops it",[1218,1781,1782,1787],{},[1236,1783,1784],{},[1240,1785,1786],{},"Stripe has not confirmed the subscription yet…",[1236,1788,1789,1790],{},"Three minutes passed with no confirmation. If you paid, wait and keep the window open, or write to ",[1259,1791,1754],{},[1218,1793,1794,1799],{},[1236,1795,1796],{},[1240,1797,1798],{},"Payment opened after onboarding closed.",[1236,1800,1801,1802],{},"You left the payment step while it was opening. Reopen onboarding from ",[1251,1803,1804],{},"Settings › AI tools › Open onboarding chat",[1203,1806,1807,1810,1412],{},[1408,1808,1809],{},"More: ",[1408,1811,1119],{"href":1812},"/cockpit/first-run-onboarding#when-billing-is-down",[1207,1814,1411],{"id":1815},"the-window-says-couldnt-refresh",[1203,1817,1818,1819,1822,1823,1825],{},"The toolbar shows ",[1251,1820,1821],{},"Live"," when updates arrive as they happen. ",[1251,1824,1405],{}," (hover for the reason) means the last read failed; the app keeps the previous data on screen and keeps trying, on a poll of about 15 seconds when the live connection is not up. Press ⌘R (Ctrl+R) to force a read. If it persists, check your connection and your organization role for the view.",[1207,1827,1829],{"id":1828},"the-window-disappeared","The window disappeared",[1203,1831,1832,1833,1836],{},"Closing the window hides it and keeps the app in the tray. Click the tray icon or choose ",[1251,1834,1835],{},"Open Cockpit",". On macOS click the Dock icon. Starting the app a second time also brings the existing window forward.",[1207,1838,1840],{"id":1839},"where-the-app-keeps-its-data","Where the app keeps its data",[1212,1842,1843,1853],{},[1215,1844,1845],{},[1218,1846,1847,1850],{},[1221,1848,1849],{},"What",[1221,1851,1852],{},"Where",[1231,1854,1855,1867,1875,1883],{},[1218,1856,1857,1860],{},[1236,1858,1859],{},"Sign-in tokens",[1236,1861,1862,1863,1866],{},"The OS secure store, service ",[1259,1864,1865],{},"dev.orkestia.cockpit"," (macOS Keychain, Windows Credential Manager, Linux Secret Service)",[1218,1868,1869,1872],{},[1236,1870,1871],{},"Settings, sidebar, drafts, recent searches",[1236,1873,1874],{},"The webview's local storage for the app",[1218,1876,1877,1880],{},[1236,1878,1879],{},"Window size and position",[1236,1881,1882],{},"The app's window state file",[1218,1884,1885,1888],{},[1236,1886,1887],{},"Everything else",[1236,1889,1890],{},"The platform. Nothing about your organization is only on this computer",[1203,1892,1893,1894,1897,1898,1901,1902,1904,1905,1412],{},"To start clean without losing access: ",[1251,1895,1896],{},"Settings › About › Cache › Clear…",". To remove the sign-in too: ",[1251,1899,1900],{},"Sign Out",". To remove everything the app wrote: sign out, quit, then remove the app and its folder named ",[1259,1903,1865],{}," under the per-user application data location of your operating system. Treat the exact path as ",[1251,1906,1907],{},"depends on the platform",[1203,1909,1910,1911,1914,1915,1918],{},"See ",[1408,1912,1128],{"href":1913},"/cockpit/about-settings-and-updates#cache"," for what ",[1251,1916,1917],{},"Clear…"," removes.",{"title":1920,"searchDepth":1921,"depth":1922,"links":1923},"",1,2,[1924,1928,1929,1930,1931],{"id":1209,"depth":1922,"text":1210,"children":1925},[1926],{"id":1377,"depth":1927,"text":1378},3,{"id":1384,"depth":1922,"text":1385},{"id":1418,"depth":1922,"text":1419},{"id":1507,"depth":1922,"text":1508},{"id":1621,"depth":1922,"text":1622},"Sign-in loops and state mismatches, expired sessions, notifications that do not show, updater errors, the organization mismatch warning, billing outages and where the app keeps its data on your computer","md",null,{},{"icon":858},{"title":308,"description":1932},"qckO6HjzuKdwIIqTB0tvu_zoLUSe8KXDI6TP30rL7EA",[1940,1942],{"title":1128,"path":1129,"stem":1130,"description":1941,"icon":1131,"children":-1},"What Settings contains in the Cockpit app, the About panel (version, update, resource usage, cache, account), appearance, and exactly what clearing the cache removes",{"title":1136,"path":1137,"stem":1138,"description":1943,"icon":1141,"children":-1},"Orkestia's built-in CRM keeps the people who reach your app as contacts, tracks each one as a lead through your stages, and records every touch on one timeline, through twelve crm workflows you can call directly",1794361945999]