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Droplet","/runners/do-droplet","23.runners/12.do-droplet",{"title":714,"path":715,"stem":716,"icon":285},"Magalu Cloud VM","/runners/magalu-vm","23.runners/13.magalu-vm",{"title":101,"path":718,"stem":719,"icon":720},"/runners/devkit","23.runners/14.devkit","i-lucide-laptop",{"title":722,"path":723,"stem":724,"icon":725},"Purposes & integrations","/runners/purposes","23.runners/16.purposes","i-lucide-layers",{"title":727,"path":728,"stem":729,"icon":241},"Fargate","/runners/fargate","23.runners/2.fargate",{"title":731,"path":732,"stem":733,"icon":241},"EC2 Auto Scaling","/runners/ec2-auto-scaling","23.runners/3.ec2-auto-scaling",{"title":735,"path":736,"stem":737,"icon":241},"EC2 VM","/runners/ec2-vm","23.runners/4.ec2-vm",{"title":287,"path":739,"stem":740,"icon":290},"/runners/kubernetes","23.runners/5.kubernetes",{"title":742,"path":743,"stem":744,"icon":280},"Azure Container Apps","/runners/azure-container-apps","23.runners/6.azure-container-apps",{"title":746,"path":747,"stem":748,"icon":280},"Azure VMSS","/runners/azure-vmss","23.runners/7.azure-vmss",{"title":750,"path":751,"stem":752,"icon":280},"Azure VM","/runners/azure-vm","23.runners/8.azure-vm",{"title":754,"path":755,"stem":756,"icon":275},"GCE","/runners/gce","23.runners/9.gce",{"title":758,"path":759,"stem":760,"children":761,"icon":763},"Chat","/chat","24.chat/01.index",[762,764,768,773,777,782,787,791,796,800,805,810,814,819,824,828,832,836,840,845],{"title":758,"path":759,"stem":760,"icon":763},"i-lucide-messages-square",{"title":765,"path":766,"stem":767,"icon":446},"Enable and publish","/chat/enable-and-publish","24.chat/02.enable-and-publish",{"title":769,"path":770,"stem":771,"icon":772},"Theme and customization","/chat/theme-and-customization","24.chat/03.theme-and-customization","i-lucide-palette",{"title":774,"path":775,"stem":776,"icon":85},"Members and moderation","/chat/members-and-moderation","24.chat/04.members-and-moderation",{"title":778,"path":779,"stem":780,"icon":781},"Channels","/chat/channels","24.chat/05.channels","i-lucide-hash",{"title":783,"path":784,"stem":785,"icon":786},"Using the chat","/chat/using-the-chat","24.chat/06.using-the-chat","i-lucide-message-circle",{"title":788,"path":789,"stem":790,"icon":44},"Actors in chat","/chat/actors-in-chat","24.chat/07.actors-in-chat",{"title":792,"path":793,"stem":794,"icon":795},"Internal support actor","/chat/internal-support-actor","24.chat/08.internal-support-actor","i-lucide-life-buoy",{"title":797,"path":798,"stem":799,"icon":104},"API and console","/chat/api-and-console","24.chat/09.api-and-console",{"title":801,"path":802,"stem":803,"icon":804},"Limits","/chat/limits","24.chat/10.limits","i-lucide-triangle-alert",{"title":806,"path":807,"stem":808,"icon":809},"Structured chat with DGI","/chat/structured-chat","24.chat/11.structured-chat","i-lucide-layout-list",{"title":811,"path":812,"stem":813,"icon":109},"Option A: hosted chat with DGI","/chat/option-a-hosted-chat","24.chat/12.option-a-hosted-chat",{"title":815,"path":816,"stem":817,"icon":818},"Option B: embed the chat component","/chat/option-b-embed-component","24.chat/13.option-b-embed-component","i-lucide-component",{"title":820,"path":821,"stem":822,"icon":823},"Option C: custom client (wire contract)","/chat/option-c-custom-client","24.chat/14.option-c-custom-client","i-lucide-braces",{"title":825,"path":826,"stem":827,"icon":394},"Responder configuration reference","/chat/responder-reference","24.chat/15.responder-reference",{"title":829,"path":830,"stem":831,"icon":547},"Cards, live updates and proactive posts","/chat/cards-live-and-proactive","24.chat/16.cards-live-and-proactive",{"title":833,"path":834,"stem":835,"icon":16},"Structured chat security model","/chat/structured-chat-security","24.chat/17.structured-chat-security",{"title":837,"path":838,"stem":839,"icon":181},"Option D: any app or API (dgi.chat)","/chat/option-d-chat-api","24.chat/18.option-d-chat-api",{"title":841,"path":842,"stem":843,"icon":844},"Card catalog","/chat/card-catalog","24.chat/19.card-catalog","i-lucide-layout-grid",{"title":846,"path":847,"stem":848,"icon":849},"Living Surfaces","/chat/living-surfaces","24.chat/20.living-surfaces","i-lucide-sprout",{"title":851,"path":852,"stem":853,"children":854,"icon":61},"DGI","/dgi","25.dgi/1.index",[855,857,862,866,870,874],{"title":856,"path":852,"stem":853,"icon":61},"What is DGI",{"title":858,"path":859,"stem":860,"icon":861},"How DGI works","/dgi/how-it-works","25.dgi/2.how-it-works","i-lucide-cog",{"title":863,"path":864,"stem":865,"icon":844},"Interfaces","/dgi/interfaces","25.dgi/3.interfaces",{"title":867,"path":868,"stem":869,"icon":29},"Quickstart","/dgi/quickstart","25.dgi/4.quickstart",{"title":871,"path":872,"stem":873,"icon":16},"Trust and safety","/dgi/trust-and-safety","25.dgi/5.trust-and-safety",{"title":875,"path":876,"stem":877,"icon":878},"FAQ","/dgi/faq","25.dgi/6.faq","i-lucide-circle-help",{"id":880,"title":261,"body":881,"description":887,"extension":1750,"links":1751,"meta":1752,"navigation":1753,"path":316,"seo":1754,"stem":317,"__hash__":1755},"docs/10.dns-providers/6.troubleshooting.md",{"type":882,"value":883,"toc":1713},"minimark",[884,888,893,901,906,909,914,933,937,940,945,1033,1037,1040,1044,1088,1091,1095,1099,1105,1110,1139,1143,1148,1152,1172,1174,1178,1182,1187,1191,1211,1215,1220,1224,1248,1252,1257,1261,1286,1288,1292,1296,1300,1304,1332,1336,1341,1345,1367,1369,1373,1377,1381,1385,1403,1405,1409,1413,1418,1422,1446,1450,1455,1459,1478,1480,1484,1488,1493,1497,1516,1518,1522,1627,1629,1633,1636,1675,1679],[885,886,887],"p",{},"Solutions for common DNS connection issues.",[889,890,892],"h2",{"id":891},"connection-status-invalid","Connection Status: Invalid",[885,894,895,896,900],{},"Your connection shows ",[897,898,899],"strong",{},"Invalid"," status after validation.",[902,903,905],"h3",{"id":904},"cause-1-invalid-credentials","Cause 1: Invalid Credentials",[885,907,908],{},"The API token, key, or credentials are incorrect or expired.",[885,910,911],{},[897,912,913],{},"Solution:",[915,916,917,921,924,927,930],"ol",{},[918,919,920],"li",{},"Verify credentials in your provider's dashboard",[918,922,923],{},"Check if credentials have expired",[918,925,926],{},"Generate new credentials if needed",[918,928,929],{},"Update credentials in Orkestia connection settings",[918,931,932],{},"Validate the connection again",[902,934,936],{"id":935},"cause-2-insufficient-permissions","Cause 2: Insufficient Permissions",[885,938,939],{},"The credentials don't have required permissions.",[885,941,942],{},[897,943,944],{},"Solution by Provider:",[946,947,948,961],"table",{},[949,950,951],"thead",{},[952,953,954,958],"tr",{},[955,956,957],"th",{},"Provider",[955,959,960],{},"Required Permissions",[962,963,964,983,1005,1023],"tbody",{},[952,965,966,972],{},[967,968,969],"td",{},[897,970,971],{},"Cloudflare",[967,973,974,975,979,980],{},"Scoped API token with ",[976,977,978],"code",{},"Zone:Read"," and ",[976,981,982],{},"DNS:Edit",[952,984,985,990],{},[967,986,987],{},[897,988,989],{},"Route 53",[967,991,992,995,996,995,999,995,1002],{},[976,993,994],{},"route53:ChangeResourceRecordSets",", ",[976,997,998],{},"route53:GetHostedZone",[976,1000,1001],{},"route53:ListHostedZones",[976,1003,1004],{},"route53:ListResourceRecordSets",[952,1006,1007,1012],{},[967,1008,1009],{},[897,1010,1011],{},"Google Cloud DNS",[967,1013,1014,1015,1018,1019,1022],{},"Service account with ",[976,1016,1017],{},"roles/dns.admin"," or ",[976,1020,1021],{},"dns.managedZones.*"," permissions",[952,1024,1025,1030],{},[967,1026,1027],{},[897,1028,1029],{},"Vercel DNS",[967,1031,1032],{},"API token with DNS management permissions",[902,1034,1036],{"id":1035},"cause-3-provider-api-issues","Cause 3: Provider API Issues",[885,1038,1039],{},"The DNS provider's API is experiencing issues.",[885,1041,1042],{},[897,1043,913],{},[915,1045,1046,1082,1085],{},[918,1047,1048,1049],{},"Check provider status pages:\n",[1050,1051,1052,1061,1068,1075],"ul",{},[918,1053,1054],{},[1055,1056,1060],"a",{"href":1057,"rel":1058},"https://www.cloudflarestatus.com/",[1059],"nofollow","Cloudflare Status",[918,1062,1063],{},[1055,1064,1067],{"href":1065,"rel":1066},"https://status.aws.amazon.com/",[1059],"AWS Service Health",[918,1069,1070],{},[1055,1071,1074],{"href":1072,"rel":1073},"https://status.cloud.google.com/",[1059],"Google Cloud Status",[918,1076,1077],{},[1055,1078,1081],{"href":1079,"rel":1080},"https://www.vercel-status.com/",[1059],"Vercel Status",[918,1083,1084],{},"Wait for provider to resolve issues",[918,1086,1087],{},"Try validating again later",[1089,1090],"hr",{},[889,1092,1094],{"id":1093},"cloudflare-specific-issues","Cloudflare-Specific Issues",[902,1096,1098],{"id":1097},"api-token-not-working","API Token Not Working",[885,1100,1101,1104],{},[897,1102,1103],{},"Symptoms:"," Validation fails with authentication error",[885,1106,1107],{},[897,1108,1109],{},"Solutions:",[915,1111,1112,1127,1133],{},[918,1113,1114,1117,1118,979,1120,1122,1123,1126],{},[897,1115,1116],{},"Verify Token Permissions"," - Token must have ",[976,1119,978],{},[976,1121,982],{}," (the ",[897,1124,1125],{},"Edit zone DNS"," template)",[918,1128,1129,1132],{},[897,1130,1131],{},"Check Token Scope"," - Ensure token includes all zones or specific zones you need",[918,1134,1135,1138],{},[897,1136,1137],{},"Regenerate Token"," - Create a new API token in Cloudflare and update the connection credentials",[902,1140,1142],{"id":1141},"no-zones-found","No Zones Found",[885,1144,1145,1147],{},[897,1146,1103],{}," Connection validates but shows 0 zones",[885,1149,1150],{},[897,1151,1109],{},[915,1153,1154,1160,1166],{},[918,1155,1156,1159],{},[897,1157,1158],{},"Verify Zones Exist"," - Check Cloudflare dashboard for zones",[918,1161,1162,1165],{},[897,1163,1164],{},"Check Token Permissions"," - Token must have access to zones",[918,1167,1168,1171],{},[897,1169,1170],{},"Refresh Zones"," - Click \"Refresh Zones\" in connection details",[1089,1173],{},[889,1175,1177],{"id":1176},"route-53-specific-issues","Route 53-Specific Issues",[902,1179,1181],{"id":1180},"no-aws-connection-available","No AWS Connection Available",[885,1183,1184,1186],{},[897,1185,1103],{}," Can't select AWS connection in Route 53 setup",[885,1188,1189],{},[897,1190,1109],{},[915,1192,1193,1199,1205],{},[918,1194,1195,1198],{},[897,1196,1197],{},"Create AWS Connection First"," - Go to Connections > AWS",[918,1200,1201,1204],{},[897,1202,1203],{},"Check AWS Connection Status"," - AWS connection must be Active",[918,1206,1207,1210],{},[897,1208,1209],{},"Verify Route 53 Permissions"," - AWS connection must have Route 53 permissions",[902,1212,1214],{"id":1213},"zone-ids-not-working","Zone IDs Not Working",[885,1216,1217,1219],{},[897,1218,1103],{}," \"Invalid zone ID\" error",[885,1221,1222],{},[897,1223,1109],{},[915,1225,1226,1236,1242],{},[918,1227,1228,1231,1232,1235],{},[897,1229,1230],{},"Verify Zone ID Format"," - Zone IDs must start with 'Z' (format: ",[976,1233,1234],{},"Z1234567890ABC",")",[918,1237,1238,1241],{},[897,1239,1240],{},"Verify Zone Exists"," - Check Route 53 console",[918,1243,1244,1247],{},[897,1245,1246],{},"Check AWS Connection Access"," - AWS connection must have access to the zones",[902,1249,1251],{"id":1250},"zones-not-syncing","Zones Not Syncing",[885,1253,1254,1256],{},[897,1255,1103],{}," Connection validates but zones don't appear",[885,1258,1259],{},[897,1260,1109],{},[915,1262,1263,1269,1276,1282],{},[918,1264,1265,1268],{},[897,1266,1267],{},"Check Zone Mode"," - If using \"Specific Zones\", verify zone IDs are correct",[918,1270,1271,1273,1274],{},[897,1272,1209],{}," - AWS connection needs ",[976,1275,1001],{},[918,1277,1278,1281],{},[897,1279,1280],{},"Check AWS Region"," - Try different region (default: us-east-1)",[918,1283,1284,1171],{},[897,1285,1170],{},[1089,1287],{},[889,1289,1291],{"id":1290},"google-cloud-dns-specific-issues","Google Cloud DNS-Specific Issues",[902,1293,1295],{"id":1294},"service-account-key-invalid","Service Account Key Invalid",[885,1297,1298,1104],{},[897,1299,1103],{},[885,1301,1302],{},[897,1303,1109],{},[915,1305,1306,1312,1320,1326],{},[918,1307,1308,1311],{},[897,1309,1310],{},"Verify JSON Format"," - Ensure key is valid JSON with entire content copied",[918,1313,1314,1317,1318],{},[897,1315,1316],{},"Check Service Account Permissions"," - Must have ",[976,1319,1017],{},[918,1321,1322,1325],{},[897,1323,1324],{},"Verify Project ID"," - Project ID must match the service account's project",[918,1327,1328,1331],{},[897,1329,1330],{},"Regenerate Key"," - Create new service account key",[902,1333,1335],{"id":1334},"project-id-not-found","Project ID Not Found",[885,1337,1338,1340],{},[897,1339,1103],{}," \"Project not found\" error",[885,1342,1343],{},[897,1344,1109],{},[915,1346,1347,1355,1361],{},[918,1348,1349,1351,1352],{},[897,1350,1324],{}," - Use project ID (not project name), format: ",[976,1353,1354],{},"my-project-123456",[918,1356,1357,1360],{},[897,1358,1359],{},"Check Project Status"," - Ensure project is active",[918,1362,1363,1366],{},[897,1364,1365],{},"Verify Service Account"," - Service account must be in the same project",[1089,1368],{},[889,1370,1372],{"id":1371},"vercel-dns-specific-issues","Vercel DNS-Specific Issues",[902,1374,1376],{"id":1375},"api-token-invalid","API Token Invalid",[885,1378,1379,1104],{},[897,1380,1103],{},[885,1382,1383],{},[897,1384,1109],{},[915,1386,1387,1393,1398],{},[918,1388,1389,1392],{},[897,1390,1391],{},"Verify Token"," - Check token in Vercel dashboard",[918,1394,1395,1397],{},[897,1396,1164],{}," - Token must have DNS management permissions",[918,1399,1400,1402],{},[897,1401,1137],{}," - Create new API token in Vercel",[1089,1404],{},[889,1406,1408],{"id":1407},"zone-synchronization-issues","Zone Synchronization Issues",[902,1410,1412],{"id":1411},"zones-not-appearing","Zones Not Appearing",[885,1414,1415,1417],{},[897,1416,1103],{}," Connection validates but no zones shown",[885,1419,1420],{},[897,1421,1109],{},[915,1423,1424,1430,1435,1440],{},[918,1425,1426,1429],{},[897,1427,1428],{},"Wait for Sync"," - Zones sync after connection creation",[918,1431,1432,1171],{},[897,1433,1434],{},"Manual Refresh",[918,1436,1437,1439],{},[897,1438,1158],{}," - Check provider console for zones",[918,1441,1442,1445],{},[897,1443,1444],{},"Check Connection Status"," - Connection must be Active",[902,1447,1449],{"id":1448},"zones-out-of-sync","Zones Out of Sync",[885,1451,1452,1454],{},[897,1453,1103],{}," Zones list doesn't match provider",[885,1456,1457],{},[897,1458,1109],{},[915,1460,1461,1466,1472],{},[918,1462,1463,1465],{},[897,1464,1170],{}," - Click \"Refresh Zones\"",[918,1467,1468,1471],{},[897,1469,1470],{},"Validate Connection"," - Zones refresh automatically after validation",[918,1473,1474,1477],{},[897,1475,1476],{},"Check Provider"," - Verify zones exist in provider console",[1089,1479],{},[889,1481,1483],{"id":1482},"credential-update-issues","Credential Update Issues",[902,1485,1487],{"id":1486},"validation-fails-after-update","Validation Fails After Update",[885,1489,1490,1492],{},[897,1491,1103],{}," Credentials updated but validation fails",[885,1494,1495],{},[897,1496,1109],{},[915,1498,1499,1505,1510],{},[918,1500,1501,1504],{},[897,1502,1503],{},"Verify New Credentials"," - Double-check credentials are correct",[918,1506,1507,1509],{},[897,1508,1476],{}," - Verify provider API is accessible",[918,1511,1512,1515],{},[897,1513,1514],{},"Try Different Credentials"," - Generate new credentials",[1089,1517],{},[889,1519,1521],{"id":1520},"quick-reference","Quick Reference",[946,1523,1524,1537],{},[949,1525,1526],{},[952,1527,1528,1531,1534],{},[955,1529,1530],{},"Issue",[955,1532,1533],{},"Likely Cause",[955,1535,1536],{},"Quick Fix",[962,1538,1539,1550,1561,1572,1583,1594,1605,1616],{},[952,1540,1541,1544,1547],{},[967,1542,1543],{},"Invalid status",[967,1545,1546],{},"Wrong credentials",[967,1548,1549],{},"Update credentials",[952,1551,1552,1555,1558],{},[967,1553,1554],{},"No zones",[967,1556,1557],{},"Permissions issue",[967,1559,1560],{},"Check provider permissions",[952,1562,1563,1566,1569],{},[967,1564,1565],{},"Zones not syncing",[967,1567,1568],{},"Connection issue",[967,1570,1571],{},"Refresh zones",[952,1573,1574,1577,1580],{},[967,1575,1576],{},"Route 53 no connection",[967,1578,1579],{},"No AWS connection",[967,1581,1582],{},"Create AWS connection first",[952,1584,1585,1588,1591],{},[967,1586,1587],{},"Cloudflare token fails",[967,1589,1590],{},"Token permissions",[967,1592,1593],{},"Regenerate token with correct permissions",[952,1595,1596,1599,1602],{},[967,1597,1598],{},"Google DNS key invalid",[967,1600,1601],{},"JSON format",[967,1603,1604],{},"Verify JSON is complete",[952,1606,1607,1610,1613],{},[967,1608,1609],{},"Vercel token fails",[967,1611,1612],{},"Token expired",[967,1614,1615],{},"Generate new token",[952,1617,1618,1621,1624],{},[967,1619,1620],{},"Zone IDs invalid",[967,1622,1623],{},"Wrong format",[967,1625,1626],{},"Use format: Z1234567890ABC",[1089,1628],{},[889,1630,1632],{"id":1631},"getting-more-help","Getting More Help",[885,1634,1635],{},"If you've tried the solutions above and still have issues:",[915,1637,1638,1644,1650,1655],{},[918,1639,1640,1643],{},[897,1641,1642],{},"Check Provider Status"," - Verify provider APIs are operational",[918,1645,1646,1649],{},[897,1647,1648],{},"Review Error Messages"," - Check connection details for specific errors",[918,1651,1652,1654],{},[897,1653,1470],{}," - Try validating the connection again",[918,1656,1657,1660,1661],{},[897,1658,1659],{},"Contact Support"," - Reach out to Orkestia support with:\n",[1050,1662,1663,1666,1669,1672],{},[918,1664,1665],{},"Connection UUID",[918,1667,1668],{},"Provider name",[918,1670,1671],{},"Error messages",[918,1673,1674],{},"Steps you've already tried",[889,1676,1678],{"id":1677},"provider-status-pages","Provider Status Pages",[1050,1680,1681,1689,1697,1705],{},[918,1682,1683,1685,1686],{},[897,1684,971],{},": ",[1055,1687,1057],{"href":1057,"rel":1688},[1059],[918,1690,1691,1685,1694],{},[897,1692,1693],{},"AWS",[1055,1695,1065],{"href":1065,"rel":1696},[1059],[918,1698,1699,1685,1702],{},[897,1700,1701],{},"Google Cloud",[1055,1703,1072],{"href":1072,"rel":1704},[1059],[918,1706,1707,1685,1710],{},[897,1708,1709],{},"Vercel",[1055,1711,1079],{"href":1079,"rel":1712},[1059],{"title":1714,"searchDepth":1715,"depth":1716,"links":1717},"",1,2,[1718,1724,1728,1733,1737,1740,1744,1747,1748,1749],{"id":891,"depth":1716,"text":892,"children":1719},[1720,1722,1723],{"id":904,"depth":1721,"text":905},3,{"id":935,"depth":1721,"text":936},{"id":1035,"depth":1721,"text":1036},{"id":1093,"depth":1716,"text":1094,"children":1725},[1726,1727],{"id":1097,"depth":1721,"text":1098},{"id":1141,"depth":1721,"text":1142},{"id":1176,"depth":1716,"text":1177,"children":1729},[1730,1731,1732],{"id":1180,"depth":1721,"text":1181},{"id":1213,"depth":1721,"text":1214},{"id":1250,"depth":1721,"text":1251},{"id":1290,"depth":1716,"text":1291,"children":1734},[1735,1736],{"id":1294,"depth":1721,"text":1295},{"id":1334,"depth":1721,"text":1335},{"id":1371,"depth":1716,"text":1372,"children":1738},[1739],{"id":1375,"depth":1721,"text":1376},{"id":1407,"depth":1716,"text":1408,"children":1741},[1742,1743],{"id":1411,"depth":1721,"text":1412},{"id":1448,"depth":1721,"text":1449},{"id":1482,"depth":1716,"text":1483,"children":1745},[1746],{"id":1486,"depth":1721,"text":1487},{"id":1520,"depth":1716,"text":1521},{"id":1631,"depth":1716,"text":1632},{"id":1677,"depth":1716,"text":1678},"md",null,{},{"icon":229},{"title":261,"description":887},"Zz0KH0q9Fh2tOvnXSnK-LtNA9LapkWVoyhv3JKRVCdI",[1757,1759],{"title":312,"path":313,"stem":314,"description":1758,"icon":39,"children":-1},"Learn about DNS zones, how they're synced, and how to use them for custom domains.",{"title":319,"path":320,"stem":321,"description":1760,"icon":29,"children":-1},"Deploy static and frontend applications from GitHub to AWS with managed infrastructure.",1790354049177]